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UX Requirements Made Simple
Introduction: Overview (and Why We're Here)
Course Overview: What You'll Learn (6:35)
Why Traditional Requirements Produce Mediocre Products (9:16)
Download the Requirements Workbook
Why Requirements Fail: The Culprits
Poor Methods of Requirements Generation (18:40)
Poor Tools for Requirements Generation (18:25)
Assumptions and Misunderstandings: What Requirements Really Are (9:44)
The Three Kinds of UX Requirements
What People Say They Need (8:27)
What People Actually Need (11:16)
What People Don't Know They Need (13:12)
Turning User Behavior, Motivation and Situation into Functional Needs
Empathy Mapping: Uncovering User Needs (2:53)
EXERCISE: Create an Empathy Map (2:02)
Sample Answers: Empathy Map Exercise (9:31)
Situational Mapping: Uncovering Context of Use (1:43)
EXERCISE: Create a Situational Map (1:27)
Sample Answers: Situational Mapping Exercise (8:11)
Wrap Up: Empathy & Situation Mapping (6:09)
Leveraging the Power of Contextual Use Scenarios
The UX SIlver Bullet: Context (and Contextual Use Scenarios) (14:35)
Communicating Use: Creating Visual Workflow Scenarios (12:09)
Generating Functional Requirements from Use Scenarios (10:39)
EXERCISE: Generating Contextual Requirements (1:51)
Sample Answers: Generating Contextual Requirements (23:28)
Mantras: If You Forget Everything Else...
Takeaways: Things to Remember (8:51)
What People Don't Know They Need
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