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The Simple Way to Conduct a UX Audit
1.0 Introduction: the UX audit process + rules for success
1.1 Before we begin: ground rules for successful UX audits (3:34)
1.2 The 5 parts of conducting a UX audit (1:56)
2.0 Evaluating goals, outcomes and analytics
2.1 Step 01: Uncover business goals and intended outcomes (7:07)
2.2 Step 02: Uncover user goals and intended outcomes (3:39)
2.3 Step 03: Review existing analytics (13:30)
Example: Using Google Analytics to investigate website errors (3:56)
3.0 Evaluating the product's core interaction states
3.1 Step 04: Review + evaluate the product’s 3 core interaction states (3:14)
3.2 The Blank State (4:29)
3.3 The "4 Cs" of the Working State (3:00)
3.4 The Working State: Predictability (3:27)
3.5 The Working State: Consistency (3:56)
3.6 The Working State: Progression (3:54)
3.7 The Working State: Natural Constraints (1:58)
3.8 The Working State: Visibility, Hierarchy + Visual Clarity (3:43)
3.9 The Working State: Flexibility (1:43)
3.10 The Working State: Feedback (4:45)
3.11 The Error State (4:43)
4.0 Wrap Up: UX Audit Workbook + Full UX Audit Walkthrough
4.1 Wrap Up: It doesn't have to be perfect! (1:03)
4.2 Download the UX Audit Workbook (PDF)
4.3 UX Audit Walkthrough: Introduction (12:15)
4.4 UX Audit Walkthrough: Evaluating Predictability (5:37)
4.5 UX Audit Walkthrough: Evaluating Matching (8:29)
4.6 UX Audit Walkthrough: Evaluating Flexibility (4:17)
4.7 UX Audit Walkthrough: Evaluating Contextual Matching (3:22)
4.8 UX Audit Walkthrough: Evaluating Consistency (1:04)
4.9 UX Audit Walkthrough: Evaluating Color, Contrast + Fonts (3:38)
4.10 UX Audit Walkthrough: Sample Scoring Summary (2:12)
3.7 The Working State: Natural Constraints
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